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Blog — page 2

Notes from building AI that has to keep working.

Lacewing Technologies is an AI and software development company. Since 2019 we have built AI agents, automation and custom software for teams that then have to run them every day, long after launch. We write here about the decisions that determine whether those systems survive contact with real users: scoping, model choice, evaluation, handover — and the ones we got wrong.

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  1. From the studio13 min

    AI voice agent vs call centre in India: the real cost

    Per-minute cost of an AI voice agent against a trained human agent, what each actually finishes, and the honest case for keeping people on some calls.

    AI Agents · Dipak Bhosale ·
  2. From the studio13 min

    What does a WhatsApp chatbot cost in India in 2026?

    Build costs, Meta's per-message rates after the July 2025 pricing switch, model usage, and the monthly running number almost no quote includes.

    AI Agents · Dipak Bhosale ·

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Products built by Lacewing

  • TextSight

    AI content detection and authenticity scoring.

  • HumanFlow

    AI humanizer that rewrites machine-sounding text for rhythm and specificity, with a built-in detection score.

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